What is your warranty policy?

We offer a 24-Month Limited Warranty on our FORM Charge chargers.

FORM CHARGE WARRANTY TERMS AND CONDITIONS

The FORM Charge 24-Month Limited Warranty is as follows: 

The FORM branded product (“Product”) warranty is non-transferable and warranted against defects in materials and workmanship for two (2) years from the date of original retail purchase (“Warranty Period”) when used in accordance with FORM’s user manuals. 

The warranty covers a one-time replacement of the originally purchased product with proof of purchase. This warranty does not apply to replacement items.

The warranty excludes normal depletion of consumable parts unless a failure occurs due to a material or workmanship defect. The warranty excludes damage resulting from abuse, accident, modifications, unauthorized repairs, or other causes that are not defects in materials and workmanship.

FORM may restrict warranty service for hardware products to the country where FORM or its Authorized Distributors originally sold the product.

Any limitations of liability in this warranty document shall not apply to (i) death or personal injury pursuant to any mandatory law on product liability; (ii) fraud or fraudulent misrepresentation; (iii) intentional misconduct or gross negligence; (iv) or a culpable breach of major contractual obligations. A damages claim based on a breach of major contractual obligations or gross negligence will be limited to foreseeable damage typical for the sale contract concerned.

Please visit this link to fill out our warranty form www.FORMCharge.com/warranty