What is your warranty policy?

We offer a 24-Month Limited Warranty on our FORM Charge chargers.

The FORM Charge 24-Month Limited Warranty is as follows: 

The FORM Charge branded product (“Product”) is warranted against defects in materials and workmanship for a period of two (2) years from the date of purchase (“Warranty Period”) when used in accordance with FORM Charge's user manuals. For Products purchased directly from FORM Charge via our website or Amazon, the Warranty Period begins on the date you purchased the Product. For Products purchased from an authorized dealer, the Warranty Period begins on the date the authorized dealer purchased the Product from FORM Charge.

This warranty is non-transferable and covers a one-time replacement of the originally purchased Product upon presentation of valid proof of purchase. This warranty does not apply to replacement items.

The warranty excludes normal depletion of consumable parts unless a failure occurs due to a defect in materials or workmanship. It also excludes damage resulting from abuse, accident, modifications, unauthorized repairs, or other causes that are not defects in materials and workmanship.

FORM Charge may restrict warranty service for hardware Products to the country where FORM Charge or its Authorized Distributors originally sold the Product.

Any limitations of liability in this warranty document shall not apply to (i) death or personal injury pursuant to any mandatory law on product liability; (ii) fraud or fraudulent misrepresentation; (iii) intentional misconduct or gross negligence; or (iv) a culpable breach of major contractual obligations. A damages claim based on a breach of major contractual obligations or gross negligence will be limited to foreseeable damage typical for the sale contract concerned.

Please visit this link to fill out our warranty form www.FORMCharge.com/warranty