We do not recommend leaving your FORM charge charger plugged in for more than 30 days without checking on it. While FORM Charge has built-in safeguards, extended charging can lead to issues like battery drying or cell failure, which may damage the battery.

To protect your batteries during long-term storage, it's best to fill lead-acid batteries with distilled water, switch the cart to tow mode, and disconnect the main positive and negative cables from the battery pack. These steps help minimize battery drain and prevent potential damage.

Yes, It is not necessary to unplug the smart charger after each use, and it can be left plugged into the wall. However, it is important to note that the LED on the charger will continue to draw a small amount of power while it is plugged in.

No, the FORM Charge charger is designed specifically for lead-acid batteries and is not compatible with AGM batteries. Using the charger with AGM batteries may result in improper charging and potential damage.

To maintain your golf cart batteries, check the water levels monthly and ensure the water covers the lead plates. Always use distilled water and fill carefully to just below the fill well to avoid overfilling. It’s best to charge the batteries before adding water, as charging can cause the water to expand. Avoid using tap water, as minerals can damage the batteries.

Find more detailed instructions on battery water maintenance please here.

Bubbling sounds during charging are normal and occur as hydrogen gas is released, which helps maintain battery health.

If water is spilling out, the batteries were likely overfilled or filled before charging. Use a turkey baster to remove excess water until the level is just above the plates. If spills continue, unplug the charger and check the water levels.

For detailed troubleshooting on bubbling batteries click here.

All FORM Charge chargers come with a 24-month warranty.
If registered within 30 days of purchase, the warranty can be extended to a 60-month warranty.

To make it easy for our customers, we do not require our FORM Charge chargers to be registered for the 24 month warranty that comes with your charger. To process your warranty, the original Amazon order number is required.
For chargers purchased after September 1st, 2024, you may register for an extended 60-month warranty.

If the troubleshooting steps were unsuccessful and you are still experiencing issues, please complete a Warranty Application to make a warranty claim.

Yes, a wholesale program is available for vendors such as licensed golf cart dealers, golf courses, and repair shops looking to make discounted bulk purchases. All FORM Charge models, which include common plug types and onboard systems, are available for resale to approved wholesale vendors.

Find our wholesale registration here.